Legal Notice

Last Updated: August 30, 2026

Welcome to Rainwick.com. This Legal Notice provides information about the operator of the website and establishes general legal information regarding the use of our online store.

By accessing or using this website, you agree to use it in accordance with applicable laws and the terms and policies published on the website.

1. Website Operator

The website rainwick.com and the Rainwick online store are operated by:

Rainwick

Business Address:
85-16 253rd Street
Bellerose, NY 11426
USA

Email:
info@rainwick.com

Rainwick is responsible for the operation and administration of this online store and its customer-facing services.

2. International Fulfillment

Rainwick may use international fulfillment and warehouse facilities to process and ship customer orders.

Our international warehouse is located at:

International Warehouse:
77號 Lai Chi Kok Rd
Lai Chi Kok, Hong Kong

This location may be used for fulfillment and logistics purposes and is not necessarily a customer service or return address.

Customers should not send returns to this address unless specifically instructed to do so by Rainwick.

3. Customer Service

For questions regarding products, orders, shipping, returns, refunds, or other matters relating to Rainwick, please contact us by email.

Email:
info@rainwick.com

Customer Service Hours

Time Zone: GMT-06:00

Monday–Friday: 09:30–18:00
Saturday: 12:00–17:00
Sunday: Closed

We aim to respond to customer inquiries within 1 business day.

4. Website Content

We make reasonable efforts to ensure that the information published on Rainwick.com is accurate and up to date.

However, product descriptions, images, specifications, pricing, availability, and other website information may occasionally contain errors or may change without prior notice.

Rainwick reserves the right to correct errors, update information, modify website content, and change product availability or pricing when reasonably necessary.

Nothing in this notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

5. Intellectual Property

Unless otherwise stated, the content displayed on Rainwick.com is owned by or licensed to Rainwick.

This includes, but is not limited to:

  • Rainwick branding and logos.

  • Product images.

  • Product descriptions.

  • Website graphics.

  • Text and written content.

  • Videos.

  • Illustrations.

  • Page designs and layouts.

  • Other original website materials.

The reproduction, copying, modification, distribution, publication, or commercial use of Rainwick website content without prior written permission is prohibited except where permitted by applicable law.

6. Trademarks and Brand Assets

The Rainwick name, logo, branding, graphics, and other brand elements may constitute trademarks or protected brand assets.

Nothing on this website grants you a license or other right to use Rainwick's trademarks or brand assets without prior written permission.

Third-party trademarks, product names, or brand names appearing on the website remain the property of their respective owners.

7. External Links

Rainwick.com may contain links to websites, platforms, applications, or services operated by third parties.

These links may be provided for convenience or informational purposes.

Rainwick does not control third-party websites and does not guarantee their content, availability, security, privacy practices, or accuracy.

Your use of third-party websites is subject to the applicable terms and privacy policies of those third parties.

8. Website Availability

We aim to keep Rainwick.com available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, secure, or free from technical errors.

The website may occasionally be unavailable because of:

  • Maintenance.

  • Updates.

  • Technical issues.

  • Security measures.

  • Server or hosting problems.

  • Internet or telecommunications failures.

  • Other circumstances outside our reasonable control.

9. Limitation of Responsibility

To the maximum extent permitted by applicable law, Rainwick is not responsible for losses arising from circumstances outside our reasonable control, including third-party service interruptions, carrier delays, technical failures, or temporary website unavailability.

Nothing in this Legal Notice limits any liability or consumer protection that cannot legally be excluded or limited.

For additional information regarding your rights and responsibilities when using Rainwick.com, please review our Terms of Service.

10. Privacy

Information collected through Rainwick.com is handled in accordance with our Privacy Policy.

Our Privacy Policy explains the types of information we collect, how we use information, when information may be shared, and the choices and rights available to customers.

11. Purchases and Consumer Policies

Purchases made through Rainwick.com are also subject to the policies applicable to your order.

These may include our:

These policies may be updated from time to time to reflect changes to our business practices, services, or applicable legal requirements.

12. Applicable Law

This Legal Notice is intended to operate consistently with applicable laws and regulations.

Where mandatory consumer protection, privacy, or other legal requirements apply to a customer or transaction, those requirements will take precedence over any provision of this notice to the extent required by law.

13. Contact Information

If you have questions regarding this Legal Notice or the operation of Rainwick.com, please contact us.

Rainwick

Business Address:
85-16 253rd Street
Bellerose, NY 11426
USA

International Warehouse:
77號 Lai Chi Kok Rd
Lai Chi Kok, Hong Kong

Email:
info@rainwick.com

Customer Service Hours

GMT-06:00

Monday–Friday: 09:30–18:00
Saturday: 12:00–17:00
Sunday: Closed

Response Time:
We aim to respond within 1 business day.