Disclaimer

Last Updated: August 30, 2026

This Disclaimer applies to Rainwick.com and the content, information, products, and services made available through the website.

By accessing or using our website, you acknowledge and agree to the terms of this Disclaimer, together with our Terms of Service and other applicable policies.

1. Website Information

Rainwick makes reasonable efforts to ensure that the information published on this website is accurate, useful, and up to date.

However, website content may occasionally contain errors, omissions, outdated information, or technical inaccuracies.

This may include information relating to:

Product descriptions.
Product specifications.
Measurements.
Product images.
Pricing.
Availability.
Shipping information.
Promotions.
Other website content.

Rainwick reserves the right to correct, update, modify, or remove website information at any time without prior notice.

We do not guarantee that all information on the website will always be complete, accurate, current, or error-free.

2. Product Information

We make reasonable efforts to display products and their characteristics as accurately as possible.

Product images may appear differently depending on your device, monitor, browser, lighting conditions, or other display settings.

Actual product colours, finishes, dimensions, packaging, or other characteristics may vary slightly from images or descriptions displayed online.

Where specific product specifications are important to your purchasing decision, we recommend reviewing the applicable product information carefully or contacting us before placing an order.

Nothing in this Disclaimer affects any mandatory consumer rights or legal protections applicable to products purchased from Rainwick.

3. No Professional Advice

Information published on Rainwick.com is provided for general informational and shopping purposes.

Unless expressly stated otherwise, content on the website should not be considered professional, legal, financial, medical, technical, or other specialized advice.

You should obtain appropriate professional advice where necessary before relying on information for a specific purpose.

4. Website Availability

We make reasonable efforts to keep Rainwick.com available and functioning properly.

However, we do not guarantee that the website will always be:

Available.
Uninterrupted.
Secure.
Timely.
Error-free.
Free from technical problems.

The website may occasionally become unavailable because of maintenance, updates, technical issues, hosting problems, security measures, internet disruptions, or circumstances outside our reasonable control.

Rainwick is not responsible for losses arising from website interruptions or unavailability to the extent permitted by applicable law.

5. External Websites and Third-Party Services

Rainwick.com may contain links, integrations, applications, or other connections to websites and services operated by third parties.

These third-party websites and services are not controlled by Rainwick.

We are not responsible for the availability, content, security, privacy practices, accuracy, or policies of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own discretion and should review the applicable terms and privacy policies.

6. Privacy

Your privacy is important to us.

Rainwick may collect and process personal information when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

Personal information may also be processed by third-party service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics services, customer support providers, and other business partners.

For information about how Rainwick collects, uses, stores, and discloses personal information, please review our Privacy Policy.

Where applicable, you may have rights to access, correct, delete, restrict, or otherwise control certain uses of your personal information.

7. Intellectual Property

Unless otherwise stated, the content published on Rainwick.com is owned by or licensed to Rainwick.

This includes, but is not limited to:

Rainwick branding.
Logos.
Product photography.
Images.
Written content.
Product descriptions.
Graphics.
Videos.
Illustrations.
Website design and layouts.
Other original materials.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, license, or commercially exploit website content without prior written permission from Rainwick, except where permitted by applicable law.

Third-party trademarks, logos, and brand names remain the property of their respective owners.

8. User-Submitted Content

Customers may have opportunities to submit reviews, comments, photographs, feedback, or other content.

By submitting content, you are responsible for ensuring that you have the necessary rights and permissions to provide that content.

You should not submit content that:

Infringes another person's intellectual property rights.
Violates applicable law.
Contains unauthorized personal information.
Is fraudulent or misleading.
Contains malicious software.
Is abusive, defamatory, or otherwise unlawful.

Rainwick may remove or decline to publish submitted content where reasonably necessary.

9. Pricing and Availability

Product prices, promotions, discounts, and availability may change from time to time.

Although we make reasonable efforts to maintain accurate pricing and inventory information, technical or human errors may occasionally occur.

If an obvious pricing, product, or availability error affects an order, Rainwick may contact you regarding the issue and, where permitted by law, take appropriate action, including cancelling the affected order and issuing an applicable refund.

10. Limitation of Responsibility

To the maximum extent permitted by applicable law, Rainwick does not accept responsibility for losses arising from reliance on incomplete, outdated, or inaccurate website information.

Rainwick is also not responsible for issues caused by third-party services, internet disruptions, carrier delays, technical failures, or circumstances outside our reasonable control.

Nothing in this Disclaimer excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11. No Guarantee of Results

Information, recommendations, product descriptions, or other content presented on Rainwick.com are not guarantees of a particular outcome or result.

Individual experiences with products may differ depending on factors outside Rainwick's control.

12. Changes to This Disclaimer

Rainwick may update this Disclaimer from time to time to reflect changes to our website, business practices, services, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this page.

We encourage you to review this page periodically.

13. Relationship With Other Policies

This Disclaimer should be read together with Rainwick's other website policies, including:

If another policy contains specific terms governing a particular transaction or service, those terms will apply to that matter.

Nothing in this Disclaimer is intended to override mandatory rights or protections provided by applicable law.

14. Contact Rainwick

If you have questions about this Disclaimer, our website, or any of our policies, please contact us.

Rainwick

Business Address:
85-16 253rd Street
Bellerose, NY 11426
USA

International Warehouse:
77號 Lai Chi Kok Rd
Lai Chi Kok, Hong Kong

Email:
info@rainwick.com

Customer Service Hours

Time Zone: GMT-06:00

Monday–Friday: 09:30–18:00
Saturday: 12:00–17:00
Sunday: Closed

Response Time:
We aim to respond to customer inquiries within 1 business day.